Venkata Ramana Vajja
Managing Director

 

Venkata Ramana Vajja, a Technocrat has over 27yrs of experience in Electronics and Telecommunications field. Started his career in Space Applications Center, Indian Space Research Organization (I.S.R.O) Ahmadabad, India, worked in Indian Airlines, Bombay India and in Kuwait Airways, Kuwait on various critical systems like Integration of Master Control Facility, Radar Systems and Traffic Collision Avoidance Systems (TCAS).

 

Rajasree Vajja
Director



Rajasree Vajja has over 12yrs of experience that covers different fields in Information Technology. Started as faculty of Computer Science for under graduates of Osmania University and moved into Software.  She was responsible for IVR Systems design, development & Implementation. As Project Manger implemented bi-lingual Call Center
system project successfully which is one of the biggest call centers in Middle East. She has handled Nortel IVR (bi-lingual) project of 120 ports (90 Inbound and 30 Outbound).
She was key person in the product/vendor evaluation committees for products like CRM, Call Center systems, VAS services etc. She had taken part in many international seminars in the area of Customer Care systems; Self-service in IVR etc.
Rajasree Vajja was in charge of Wataniya Telecom Call Center (24X7) Kuwait, responsible for IVR, CTI, ACD, IEX scheduling software systems and integration of Oracle CRM with call Center software.
Rajasree Vajja is a postgraduate in Science from Osmania University, got Nortel certification on Symposium Call Center Server and Nortel’s Periphonics IVR.

 
Jay Annadatha
Director

Over twenty years of progressive and leadership experience in IT and Engineering services involving consulting, project management, system integration, R&D, solutions, Business Development, sales, account management and strategic technology project staffing. Extensive experience with Public sector (Federal, state and local governments) and private/ startup firms. Implemented mission critical projects, and managed setting up technology infrastructure facilities. Demonstrated ability to understand the business needs of clients and factors impacting technology purchasing decisions. Handled Business process analysis / re-engineering and ERP services. Implemented Quality Improvement Initiatives and developed best practices. Served as MR ( Management Representative) for ISO 9000 implementation.  Mentor and Team player; Set up offshore teams and provided services in a global delivery model.

Serves as a consultant to a few firms and is also a founder, President & CEO of an IT Consulting firm, Better Minds Consulting, LLC in Pittsburgh, PA, USA

 
 
   


 
   
   
   
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