Vajja Tech with its core competency and experience in Call Centre offers the following services:
Inbound Services
The Inbound Services include
>
Web Management
>
Distribution Management
>
Catalogue and Order Fulfillment
>
Customer Service
>
Help Desk
Outbound Services
The Outbound Services include
>
Telephone and Web Based Business Development
>
Telemarketing and Product Promotion
>
Lead Generation/Qualification/Management
>
Campaign Management
>
Market Research and Opinion Polls
Web Based Services
Through our E-Support Solutions, we can provide your customers with many levels of online assistance including
>
Instant chat for real time text based conversations
>
Page push, in which the agent "pushes" a web page onto the customer’s screen
>
Follow Me which Allows the customer to watch what the agent does
>
Customer Service
>
Form Sharing, for assistance with completing forms
>
Customers can also request an immediate or scheduled call back from an agent
Data Entry and Data Capture
We offer one-stop solution to all your offshore data entry needs. We can guarantee a minimum accuracy level of 99.99%.
We offer services like Full text Data Entry and Form Based Data Entry
Full Text Data Entry
>
Data entry of text, numeric or mixed data
>
Data entry from images, from paper and from handwritten forms.
>
Scanning and OCR cleanup
>
Proof Reading
>
Data base Indexing Services
Form based Data Entry
We have extensive experience in data capture from handwritten forms
